OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 80 comments received in the last 90 days.
11 March 2025
Sarah Philips Chirwa was there to help at all times and made it all easy . no stress
05 March 2025
Very friendly and easy to deal with Sarah
04 March 2025
I'm not sure what else I could have wanted! everyone was very friendly and patient making sure everything was explained and made clear. Nothing was ever pushed or forced that was unwanted
03 March 2025
Sarah was fab, so helpful and lovely!
02 March 2025
Ben who started the sales followed by Dylan both filled me with confidence.
22 February 2025
Good service , friendly , polite . Got what I wanted
20 February 2025
Everything was smooth and easy and Tom explained everything
09 February 2025
Amazing service as always from Tom King wouldn't go anywhere else
07 February 2025
Dylan was professional throughout the entire process and communicated very effectively.
22 March 2025
The person who attended to me was excellent. He made me aware that I have service plan when l was about to pay for the car services.
19 March 2025
Gentleman that served us was very polite
16 March 2025
The service and communication was carried out to my satisfaction
12 March 2025
Completely satisfied, service reception staff helpful ans professional
12 March 2025
Vehicle was booked in twice for the same recall. First time the vehicle was booked in, the garage didn't have the part available. Second time the vehicle went in they promised a wash & vacuum - didn't do it
11 March 2025
Everything was explained. I liked the video of my car. The engineer could have spoken slower and louder.
11 March 2025
They completed promptly and kept me informed
10 March 2025
Prompt service, free valeting and whole process overseen by Tariro Zvomuya.
10 March 2025
When I put my car in for service it was clean inside and out, when I got it back there were mud splashes on both sides of the car and under the wheel arches. How did this happen?
08 March 2025
disappointed with supposed car wash after service?? no transport available from garage to home and vise versa.
11 March 2025
Communication could have been a little bit better. apart from that very satisfied